Fujitsu today announced its new uSCALE Customer Success Portal, providing customers in the global online gaming industry with unrivaled experience in seamless infrastructure management, analysis and optimization.
The new portal allows online gaming operators and providers to have visibility into system consumption data, order tracking, capacity management and forecasting in order to fully utilize as-a-service resources based on the consumption. This promotes transparent cost structures, enables effective expense tracking and protection against unexpected cost increases.
For enterprise users migrating to cloud and managed infrastructure, maintaining control of systems is a key priority. Even as the seemingly high prices of public cloud services attract users, concerns remain over privacy, security and governance, particularly among companies operating in the online gambling sector.
Businesses also know that cloud-based services can lead to unpredictable expenses without strict management. As a result, many companies are exploring alternatives to more easily manage these risks, particularly on-premises solutions based on consumption-as-a-service.
Fujitsu’s uSCALE Customer Success Portal provides direct access to all relevant information about an organization’s uSCALE service: cost, capacity and consumption in its data centers. This means better control and forecasting of spend and performance, with flexible scaling options to adapt to different demands.
Centralized portal provides the data organizations need to make faster, smarter IT decisions, visibility into uSCALE-related spend with on-demand access to billing details, and a direct link to the dedicated Customer Success Manager .
The customer experience is significantly improved as all key information is accessible with just one click, unnecessary costs minimized and efficiency increased. Businesses also get a clear picture of IT infrastructures and organizational workloads. This facilitates agile decision-making, with organizations empowered to quickly adapt to market changes, technological advancements and potential operational risks.
Nick McDonald, Senior Account Director at Fujitsu said: “With this new portal, customers benefit from clear visibility into the infrastructure they have, what they are using and what it costs. Basically, cloud-like consumption on their own private infrastructure added to this, customers do not need significant capital expenditure for infrastructure refresh. while helping them achieve their sustainability goals by purchasing and using only the infrastructure they need from the start.
The Fujitsu uSCALE Customer Success Portal is now available free of charge to Fujitsu uSCALE customers in the UK, Finland, Denmark, Sweden, Spain, Portugal, France, Netherlands, Belgium, Luxembourg, Germany, Austria and Switzerland.
This complements the solutions and services that Fijitsu offers to organizations in the online gaming industry, including hybrid cloud enablement, data center infrastructure, hyper-converged infrastructure, servers and storage, provisioning global and IT infrastructure support as well as AI workshops and enablement.